GTBank pronounces momentary service disruption because it migrates to new banking utility on October 11
Warranty Belief {Bank} (GTB) has notified its prospects of an impending migration of its core banking utility system to a brand new one, which might trigger a short lived disruption in banking providers.
The transition to a brand new and sturdy suite of Finacle Core Banking Software Techniques is ready to start on Friday, October 11, 2024, and is predicted to be accomplished by Monday, October 14, 2024.
In accordance with a discover issued by the {bank}, all GTBank branches nationwide will shut early to prospects at 12:00 p.m. on Friday, October eleventh, and can reopen at 9:00 a.m. on Monday, October 14th.
Moreover, there will probably be momentary disruptions within the {bank}’s digital banking providers for 11 hours, starting at 10:00 p.m. on Sunday, October thirteenth, and ending at 9:00 a.m. on Monday, October 14th.
Throughout this era, the {Bank} mentioned its prospects would nonetheless be capable of carry out restricted transactions through GTBank’s digital channels, together with transfers, invoice funds, and airtime/knowledge purchases, whereas different providers could be unavailable.
Advantages of the transition
Whereas noting that the transition was a part of its dedication to bringing significant enhancements to the lives of its prospects by leveraging expertise, GTBank within the discover mentioned:
“General, this transition will enable us to drive digital transformation to attain insights-driven and frictionless interactions in any respect our Buyer Touchpoints; enhancing the standard of buyer expertise we are able to ship to you.
“We are going to hold you up to date on our progress as we work in the direction of making your banking expertise easier.
“We apologize for each inconvenience this may occasionally trigger and ask in your understanding.”
What you must know
Many Nigerian banks are actually switching to new core banking platforms to reinforce their providers supply.
Following latest service disruptions skilled by some prospects of the banks which have launched into the transition, Nairametrics lately reported that extra disruptions are looming as different banks are warming as much as swap techniques.
- Prospects of tier-2 Sterling {Bank} have been the primary to expertise the disruptions that lasted for days earlier in September because the lender commenced the migration of its techniques from T24 to SEABaaS, a brand new custom-built core banking utility domestically developed.
- Equally, prospects of Zenith {Bank} woke to a harrowing expertise of service outage on October 1. The {Bank} would later announce it was finishing up a ‘routine IT upkeep’ the outcomes of which the shoppers are but to get well from as of the time of filling this report.
- Zenith is migrating its system from Phoenix, a software program developed by London-based Finastra, to Oracle’s Flexcube.
- Trade consultants have mentioned that the method of migrating to a brand new core banking utility is tedious and should take some time for any {bank} to stabilize after the migration.